Goals in Sitecore are measured with a Value per Visit metric in Sitecore Analytics. This is based on the average Engagement Value (EV) per visit.

EV is the value you assign to your Sitecore goals, The more important the goal, the higher the value. For example, you may want to allocate 100 points to an online purchase as it’s the most important goal, whereas a newsletter subscription may have 10 points allocated.

Goal hierarchy
Goal hierarchy example

The Value per Visit metric gives you meaningful insights. It allows you to make data driven decisions based on how your visitors engage with your website and consume content.

If you're not making the most out of this feature, you should be. If you are, then it's likely that not much planning has gone into the process, and that's okay because we understand the realities of business in the modern competitive market.

Up to ten goals used to be recommend by Sitecore, but times have changed. Due to many moving parts to each business and different online and offline channels used to achieve objectives, more than 10 are most likely needed. But no matter how many goals you have, the important thing is to organise and structure them.

Over the years we've noticed that goals are added to Sitecore on an 'as and when' basis. Over time though, they build up and can be difficult to manage.

But what if your marketing team had expert guidance on goals, their application and tracking?

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Managing your Sitecore goals

By opting for our Sitecore Optimisation service your business will benefit, amongst other things, from an in-depth review of your digital goals, and how to align them in Sitecore.

Our Digital Experience team will work closely with your marketing team. We'll liaise with you and advise accordingly on how your goals are valued in the goal hierarchy, i.e. the most valued goal at the top of the pyramid with all others further down based on value/importance.

We'll use categories, facets and paths to structure your goals. We’ll guide your team on configuring them in Sitecore and assigning them to relevant content items so they're tracked and measured in Sitecore analytics (the xDB), or we can do that for you. It’s up to you.

We understand the importance of a well organised Marketing Control Panel and the data insights engagement value delivers, not only for the incumbent marketing team members, but also for any new additions that need to easily learn the intricacies of Sitecore.

We’ll also guide you on aligning Sitecore goals with other goals and tags in tools such as Google Analytics and Tag Manager.

Overview

  • In-depth review of your digital goals and how to align them in Sitecore
  • Goal hierarchy
  • Categories, facets and paths
  • Implementation in Sitecore
  • Reporting to measure how visitors engage
  • Ongoing optimisation (including content testing)

To find out more about how streamlining your Sitecore goals can add another dimension to your marketing activities talk to our experts.