An online community can help to lower support costs – you only have to answer a question once and huge numbers of customers can see it, as well as enabling your customers to help one another.
When used internally within your organisation, an online community can enhance team productivity, communication, and collaboration.
Sitecore and Telligent
Organisations choose Sitecore as their website platform because of its user-friendly CMS, personalisation capabilities, 360-degree customer interaction view, and all the great digital marketing tools such as marketing automation, email management, and multivariate testing of content – all of which drives a better digital experience for your customers.
Imagine combining that with the power of a community.
Using Telligent’s community software, you can enhance your Sitecore website with forums, blogs, wikis, and other community capabilities to create even more dynamic and interactive experiences for your customers.
Just like Sitecore, Telligent is built on the Microsoft .NET platform, so integration with your Sitecore website is a breeze, and it can be run both on-premise or in the cloud. It can run directly and deliver social applications and services along with user-generated content within Sitecore, or you can run it side-by-side – it’s really up to you.
Fully optimised for search engines, Telligent Community is available in English, French, German, Italian, Spanish, Chinese, and Japanese.
Telligent community features
The Telligent Community platform comes with a wide range of applications and features designed to help you easily create and manage the experience you want for your community, including discussion forums, blogs, wikis, user profiles and more.