Carefully considered product design backed by usability research plays a crucial role in improving the user experience, increasing user satisfaction, and achieving business goals.

By understanding users, their needs, and how they interact with digital products and marketing, organisations can create more successful and impactful designs that resonate with their target audience.

Identify and prioritise pain points and opportunities with your customers’ experience using qualitative and quantitative data to grow your product.

Carefully considered product design backed by usability research plays a crucial role in improving the user experience, increasing user satisfaction, and achieving business goals.

Identify and prioritise pain points and opportunities with your customers’ experience using qualitative and quantitative data to grow your product.

Carefully considered product design backed by usability research plays a crucial role in improving the user experience, increasing user satisfaction, and achieving business goals.

Identify and prioritise pain points and opportunities with your customers’ experience using qualitative and quantitative data to grow your product.

Carefully considered product design backed by usability research plays a crucial role in improving the user experience, increasing user satisfaction, and achieving business goals.

Identify and prioritise pain points and opportunities with your customers’ experience using qualitative and quantitative data to grow your product.

Usability Lab

UX Research
Lab

Usability Lab

In-house Usability Lab

Do you wonder how users perceive your website? Do you need to grow and enhance it but don't know where to start? Do you struggle with prioritising and justifying investment in different features?

Conveniently located in the heart of the city of London, right next to Monument Station, we have a state-of-the-art Usability Lab equipped with eye-tracking equipment and an observation room. Our lovely staff will support you throughout the day and make sure you gather priceless data for your research.

We can also help with participant recruitment and management and data analysis, production of insights and opportunities and even presentation to stakeholders.

Field lab

Our technology is portable, so we can bring the lab to you or where your users are*.

This can be useful when dealing with a user base with packed schedules or they are scattered all over.

*We'll go to an actual field.

Remote research

Our technology allows us to conduct user research both face-to-face and remotely. This proves to be really useful when budgets are tight and deadlines are right around the corner.We have mouse tracking technology that enables us to be able to capture quantitative data and insights on top of the very valuable qualitative outputs that we tag up to create highlight reels.